Frequently Asked Questions
How are the utilities calculated?
Utilites is calculated fair & square. Calculation follow the rate of RM 50 + monthly aircond usage. RM 50 inclusive of all electricity in common area, in-room fans and lights, 100mbps high speed wifi, water, cooking gas (if applicable), clothes dryer usage.
No Deposit? Really?
Yes ask us for our Zero Deposit Move-In program. T&C applies.
City parking in Kuala Lumpur can be very expensive.
If you are parking for a day or two, you can opt to use the visitor parking for free or a small fee. If you need a seasoned parking, Utopia can help you arrange with the management or private owner.
Any other fee?
Except the first time contract fee of RM 300 (i.e. for the cost of tenancy agreement, initial cleaning of rooms & aircond, preparation of keys and access cards), there is no other hidden charges.
Can we stay more than 1 person in the room?
Some of our rooms are able to fit 2 or more. Extra person will incur additional cost RM100 to RM150 monthly.
Okay I like the place. Can we negotiate on the price?
The price stated is the final price and we want you to know that you are receiving the best price in the vincinity. However, do speak to our community manager on our latest promo!
Do I need to clean up the common area?
Is the room fully furnished?
Lights, fan, desk, chair, mattress (not more than 2 years old) and a bed frame. We might even throw in a study lamp and free pillows depends on availability.
We will also provide common area private storage to keep your personal belongings (kitchenware, food, laundry detergent etc).
You just need to bring your personal belogings, i.e. toothbrush, toothpaste, bedsheet.
Am I responsible for changing the lightbulbs or any other repairs work?
No. Our in-house maintenance team is there to fix anything from a lightbulb to a chair leg and anything in between. If you encounter any problems just let us know and we’ll make sure it’s fixed.
Can I cook?
Yes. in fact we encourage you to cook and share! Cooking is allowed to only light-medium cooking. Do clean up after you eat! Even the best chef clean up his/her dishes.
Housemates - who am I staying with?
Utopian's safety and security is our outmost priority. We filter our tenants strictly to ensure that everyone who are here does not pose any threat or danger. Our Community Manager will also inspect all co-living spaces every now and then.
Also if you are uncomfortable with your housemates, switch freely between our thousands of rooms.
Can I just want to stay for 6 months / 3 months / 1 month?
Yes. In short, we have different price range for different tenancy duration.
I really like your place. How can I proceed?
Please reach out to us (via Whatsapp) in our contact tab. We will need some information before arranging a tour for you. If all goes well, there will be an official contract to sign on and you will be all set.